Ms Thompson from Leeds thought that‘

The best thing about the customer service from the Magic Team was having an allocated person to deal with enquiries. (The Loan Manager) was very efficient and always returned phone calls when she said she would.'

Miss Annand from Northampton liked

'The friendly approach and the speed (at which) it was arranged. Make the company more widely known!'

Ms Jamison from County Antrim commented that

'(The Magic Team) were courteous, straight-talking, pleasant and quick to respond. Personal, on first name terms.'

Mrs Burgess from Mid Glamorgan said

'Good manners, very kind and considerate. Always ready to explain everything. You couldn't wish for better.'

Miss Lake from Lincolnshire said

'(The Magic Team) were polite, friendly and very helpful and the customer service doesn't need any improvement.'

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