Data Protection

Privacy Policy

The Act does not restrict itself only to information kept on a computer; it is relevant to any ordered filing system. This policy describes how Magic Loans Limited will process personal data relating to customers. We will not use your personal data in any other way without first informing you.

Collection of Data

We will collect information which you provide to us when you enquire about or apply for finance, which includes information gained from either or both stages of the Magic application form. This may include certain sensitive personal data.

We may also collect data about you from our searches at credit reference agencies (see below)

Use of Data

We will use your personal data to:

• Process the application you have made
• Make, or cause searches to be made, at a credit reference agency, or agencies.
• To offer you other products which we make available.
• Exercise or defend our legal rights and/or to comply with any legal requirements.

We may disclose your personal information to

• A lender or lenders in accordance with your application.
• Another broker if we are not able to arrange finance for you. Another broker in the future with a view to them offering you products they feel may be of interest to you.(subject to obtaining your consent).
• FISA or other regulatory bodies to ensure that we are processing information correctly and complying with regulatory requirements. Other legal authorities if required by law.

We may keep your information for several years. You can ask for the information not to be used to offer you other products. We have a duty to keep the personal information which we hold about you up to date and accurate and secure from misuse or accidental loss or damage.

NOTE - CREDIT REFERENCE SEARCHES AND FINANCIAL LINKS

Please note that searches at credit reference agencies will be shown in any other searches which are made in connection with applications made by you and/or other members of your household. The disclosure of multiple searches may adversely affect your credit profile and may make credit harder for you to obtain.

Information held about you by a credit reference agency may already be linked to records relating to another person, for example your spouse, and for the purpose of your loan application you will be treated as financially linked. Your loan application will be assessed with reference to all linked records.

If you have confirmed you are linked financially with another person, you are declaring that you are entitled to (a) disclose information about that person and/or anyone else referred to by you and (b) that you authorise us and any lender involved in the application to search, link and/or record information at credit reference agencies about you and /or anyone else referred to by you.

The names and addresses of the main credit reference agencies are shown in the ‘credit references agencies ‘section. We may use one or more of these agencies. Information about which credit reference agency was used will be made freely available.

'If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information. The Lender and other organisations may also access and use this information to prevent fraud and money laundering, for example, when:

• Checking details on applications for credit and credit related or other facilities
• Managing credit and credit related accounts or facilities
• Recovering debt
• Checking details on proposals and claims for all types of insurance
• Checking details of job applications and employees

Please contact the Lender if you want to receive details of the relevant fraud prevention agencies.

The Lender and other organisations may access and use information recorded by fraud prevention agencies from other countries.'

Lending Companies

All lending companies have their own individual privacy policies and customers should refer to these in respect of how they will use personal data.

Credit Reference Agencies

(The agencies do not keep ‘’blacklists’’ nor do they give any opinion about whether or not credit should be granted.)

The main credit reference agencies are:

Callcredit Plc
Consumer Services Team
PO Box 491
Leeds
LS1 5XX

Experian Limited
Consumer Help Service
PO Box 8000
Nottingham
NG1 5GX

Equifax Plc
Credit File Advice Service
PO Box 1140
Bradford
BD1 5US

Credit reference agencies keep a wide range of information. This includes information from the electoral roll (sometimes known as the voters roll) and records of most county court judgments and bankruptcies. They also retain information relating to previous and existing credit and a record of searches made against the file. The lenders share information through the agencies providing a history of how punctually payments are being made or have been made. Loan information is usually held on file for 6 years. Details of the voters roll may be held for much longer. Information about credit searches is kept for up to two years.

Other Agencies

CIFAS

Reports from CIFAS relating to fraud and fraud avoidance are also available to most lenders - these contain information indicating that fraud, or attempted fraud, has been notified by a lender. The information might not directly relate to you, it might relate to someone who has tried to impersonate you. Data available to members of CIFAS, may also be used to help make decisions on motor, household, credit, life and other insurance proposals for you and members of your household.

CML Repossession Register

The Council of Mortgage Lenders, Repossession Register is available through the main credit reference agencies. If you have had a property repossessed or have given it up voluntarily this will show on the register.

GAIN

A file may also show a "gone away" marker indicating that a member of the "Gone Away Information Network" has reported that they cannot trace a customer who is in arrears with payments. Alternatively, the marker may indicate a new address which the "gone away" has been traced to.

HUNTER

Files in this register contain detailed information on applications made and loans given. It is aimed at tracing fraudsters who use different combinations of information to obtain credit dishonestly. It checks and counter checks information given on application forms.

If we use any of the above agencies they will be able to confirm their contact addresses. CIFAS information is intended to warn lenders and act as a protection for innocent customers.

Access to your data.

You are able to see what information we hold about you. You can ask us for a copy at anytime. We will also tell you where the information was obtained. You will need to write and we may charge a small fee (£10 maximum). We will reply within 40 days from receipt of your fee.

If you wish to see the information contained on a credit reference agency file you can do so by writing to the relevant agency. The agency must respond within 7 working days. There is a small fee of £2 required. If your credit reference file contains information about other people with whom you have no financial connection or if it contains information which is incorrect you can ask for the entry to be corrected, removed, or have a note put on the file explaining why you think the information is wrong. The agency will not remove correct information.

The Information Commissioner provides a useful leaflet which explains how to request changes to your credit reference file. The easy to read leaflet includes examples of letters and details of various actions you may take to amend a file. You can obtain a copy of the free leaflet by writing to:

No Credit Leaflet
P.O. Box 99
Nelson
BB9 8GS

Information is also available at www.dataprotection.gov.uk

Should you wish to obtain a copy of the personal data we hold on you please write to:

Compliance Manager
Magic Loans Limited
3-5 Washway Road
Sale
Cheshire
M33 7AD

Enclosing your payment of £10 for our administration costs. As soon as we are satisfied as to your identity we will send you, within 40 days, a copy of all the data we hold concerning you. Please contact us at the same address if you have any reason to believe the data we hold on you is inaccurate.

Cookies

Like many websites, when you visit this website we may issue a 'cookie' or unique code that allows us to identify your computer. We use the cookie to note the different areas of this website recently accessed through your computer in order that we may monitor which pages of the site are of most interest to you. We will use the information collected in this way to tell you about services or products, which might be of interest to you when you make further visits to this website.

Changes to this Data Protection Policy

We may edit or amend this Data Protection Policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent notice on the home page of our website.

Contacting Us

If you have any questions about our Data Protection Policy, please contact us at:

Magic Loans Limited
3-5 Washway Road
SaleCheshire
M33 7AD
E-mail.compliance@magicloans.co.uk